How do I place an order ?

To place an order, follow these steps: Click the "ADD TO CART" button to add products to your cart. Click "BUY NOW", and enter your contact details. Choose your payment method, and complete your purchase.

My order has been shipped, now how can I track it ?

You will receive an SMS/email after your order has been shipped with the tracking number and the courier firm that is handling your order. For more information you visit link https://kriya.fit/pages/shipping-policy After your order is dispatched from our warehouse, you can track the progress of your package here: https://kriya.fit/account?a=orders.

What is the return/exchange policy ?

-Our return/exchange policy includes: Refund and replacement available on select products within 10 days, No Questions Asked! Orders can be cancelled before delivery and the refund will be provided within 3 - 5 working days. For more information visit link https://kriya.fit/pages/cancellation-and-refund-policy

How long will it take to receive my refund after returning a product?

You can expect to receive your refund within 3 to 5 working days.

What is the estimated delivery time?

We disptach the order within 24-36 hours after the order is placed. You can look forward to receiving your order within 5 to 7 days.

Will my order be shipped in multiple shipments? What does this mean?

No need to worry! Your order contains products from different brands, which are stored in separate warehouses. As a result, your order will be shipped in multiple shipments.

I only received one item; when will my other order be delivered?

No need to worry! Your order contains products from different brands, which are stored in separate warehouses. As a result, your order will be shipped in multiple shipments.

Will I be charged for shipping on my order?

No shipping charges are applicable for order values above Rs. 299, However nominal shipping charges will be charged for orders of value up to Rs. 299.

What are the modes of payment ?

We accept all modes of payment - COD, UPI, Cards, Net Banking, EMI, including No-Cost EMI There is an additional 5% discount offered on orders that are prepaid online.

How do I know if the products are genuine ?

We only work with a select set of brands to ensure that the products being sold on our website are of high quality.

Neck Support Brace Strap | Adjustable Self Heating Neck Stretcher for

Name: Neck Support Brace Strap | Adjustable Self Heating Neck Stretcher for Pain Relief and Bone Relaxer | Soft Magnetic Neck Support Cervical Collar Neck Wrap for Reliver (Pack of 1)
Brand: Shopeleven
SKU: Magnetic Neck Support
Price: 209.0 INR
Availability: InStock

At KriyaFit, we are dedicated to ensuring the satisfaction of our valued customers. If you are not completely satisfied with your purchase, we offer convenient options for refunds, returns, & exchanges. Our easy & hassle-free process will make your shopping experience with us memorable.

Please follow the below steps to exchange/return the product.

1. Login to our website by Clicking Here and then proceed with adding all the details and opt for return by adding the relevant information.

Our team will then approve the request in 24-48 hours and the delivery person will come and pick it up from your registered address.

The Returns & Exchange Policy Is Subject To Change At KriyaFit’s Discretion.

Category	Policy	Conditions
Bicycles	10 Day Replacement	Damaged, incorrect, or defective items will be replaced. Products should be in unused condition labels, warranty cards if any, original accessories, manufacturer/seller packaging & tags should be intact in case of replacement/exchange.
Clothing (Active Wear, Tshirts, Joggers, Co-ords, Track Suits)	10 Day Returns & Exchange Available	Not Applicable for Vests, Swimwear, or Innerwear, Socks. Products should be in unused condition labels, warranty cards if any, original accessories, manufacturer/seller packaging & tags should be intact in case of replacement/exchange.
Electronics (Smartwatches, Massagers)	10 Day Replacementt	Damaged, incorrect, or defective items will be replaced. Products should be in unused condition labels, warranty cards if any, original accessories, manufacturer/seller packaging & tags should be intact in case of replacement/exchange.
Equipment (Yoga mats, Resistance Bands, Tummy Trimmer/Twister)	10 Day Replacement Returns are Not Applicable For Dumbells & Related Heavy Exercise Products.	Damaged, incorrect, or defective items will be replaced. Products should be in unused condition labels, warranty cards if any, original accessories, manufacturer/seller packaging & tags should be intact in case of replacement/exchange.
Footwear(Running Shoes, Sports Shoes)	10-Day Returns & Exchange Available	Damaged, incorrect, or defective items will be replaced. Products should be in unused condition labels, warranty cards if any, original accessories, manufacturer/seller packaging & tags should be intact in case of replacement/exchange.
Heavy Equipment(Multigym Equipment, Treadmills, Airbikes)	10 Day Replacement	Damaged, incorrect, or defective items will be replaced. Products should be in unused condition labels, warranty cards if any, original accessories, manufacturer/seller packaging & tags should be intact in case of replacement/exchange.
Sports Products (Cricket Bats, Racquets, Football, Basketball Etc.)	10 Day Replacement	Damaged, incorrect, or defective items will be replaced. Products should be in unused condition labels, warranty cards if any, original accessories, manufacturer/seller packaging & tags should be intact in case of replacement/exchange.