How do I place an order ?

To place an order, follow these steps: Click the "ADD TO CART" button to add products to your cart. Click "BUY NOW", and enter your contact details. Choose your payment method, and complete your purchase.

My order has been shipped, now how can I track it ?

You will receive an SMS/email after your order has been shipped with the tracking number and the courier firm that is handling your order. For more information you visit link https://kriya.fit/pages/shipping-policy After your order is dispatched from our warehouse, you can track the progress of your package here: https://kriya.fit/account?a=orders.

What is the return/exchange policy ?

-Our return/exchange policy includes: Refund and replacement available on select products within 10 days, No Questions Asked! Orders can be cancelled before delivery and the refund will be provided within 3 - 5 working days. For more information visit link https://kriya.fit/pages/cancellation-and-refund-policy

How long will it take to receive my refund after returning a product?

You can expect to receive your refund within 3 to 5 working days.

What is the estimated delivery time?

We disptach the order within 24-36 hours after the order is placed. You can look forward to receiving your order within 5 to 7 days.

Will my order be shipped in multiple shipments? What does this mean?

No need to worry! Your order contains products from different brands, which are stored in separate warehouses. As a result, your order will be shipped in multiple shipments.

I only received one item; when will my other order be delivered?

No need to worry! Your order contains products from different brands, which are stored in separate warehouses. As a result, your order will be shipped in multiple shipments.

Will I be charged for shipping on my order?

No shipping charges are applicable for order values above Rs. 299, However nominal shipping charges will be charged for orders of value up to Rs. 299.

What are the modes of payment ?

We accept all modes of payment - COD, UPI, Cards, Net Banking, EMI, including No-Cost EMI There is an additional 5% discount offered on orders that are prepaid online.

How do I know if the products are genuine ?

We only work with a select set of brands to ensure that the products being sold on our website are of high quality.

BS-130 Spin Exercise Bike [8Kg Flywheel | Max User Weight 130kg

What are Kriya Coins? +

The Kriya Coins program is our Loyalty program that serves as a special way for us to express our gratitude to our cherished customers by rewarding them for their purchases.

How do I enrol for Kriya Coins? +

By default everyone who places an order is enrolled for Kriya Coins. You don’t need to sign up.

What is the conversion of Kriya Coins to Rupees? +

For redemption purpose 1 Coin is equal to 1 Rupee.

How many Kriya Coins will I earn for every order? +

You will earn 2.5% of the total order value (minus additional shipping paid)

How do I know how many Kriya Coins do I have? +

While we are working on our Kriya Coins Dashboard, Please write to us at info@kriya.fit to know how many Kriya Coins you have.

When will the coins be credited? +

The coins will be credited to your account 10 days after delivery.

How to redeem coins? +

Once the number of coins cross 100, you will get a form over Email / WhatsApp where you can choose to redeem points against gift cards for the following brands which can be used on the respective websites. KriyaFit, Myntra, Amazon, Zomato, Swiggy, BigBasket. Once you fill in the form, the gift card will be emailed to you within 48 hours.

Is there any minimum value to redeem Kriya Coins? +

You need to have a minimum of 100 Kriya Coins to redeem any gift card.

Can I return the gift card to KriyaFit? +

Unfortunately, refund of gift cards is currently not available. We will try to add this functionality to KriyaFit in due course. KriyaFit points once redeemed are non refundable.

Can the gift card be of any denomination? +

Gift card will be in denominations of ₹ 100/-